2 description: File a bug report to help improve qBittorrent user experience.
8 "We do not support any versions older than the current release series"
10 "We do not support any 3rd party/forked versions e.g. `portableapps`/`Enhanced Edition`etc."
12 "Please post all details in **English**."
14 #### Prerequisites before submitting an issue!
15 - Read the issue reporting section in the **[contributing guidelines](https://github.com/qbittorrent/qBittorrent/blob/master/CONTRIBUTING.md)**, to know how to submit a good bug report with the required information.
16 - Verify that the issue is not fixed and is reproducible in the **[latest official qBittorrent version](https://www.qbittorrent.org/download.php).**
17 - (Optional, but recommended) Verify that the issue is not fixed and is reproducible in the latest CI (currently only on **[Windows](https://github.com/qbittorrent/qBittorrent/actions/workflows/ci_windows.yaml?query=branch%3Amaster+event%3Apush)**) builds.
18 - Check the **[frequent/common issues list](https://github.com/qbittorrent/qBittorrent/projects/2)** and perform a **[search of the issue tracker (including closed ones)](https://github.com/qbittorrent/qBittorrent/issues)** to avoid posting a duplicate.
19 - Make sure this is not a support request or question, both of which are better suited for either the **[discussions section](https://github.com/qbittorrent/qBittorrent/discussions)**, **[forum](https://qbforums.shiki.hu/)**, or **[subreddit](https://www.reddit.com/r/qBittorrent/)**.
20 - Verify that the **[wiki](https://github.com/qbittorrent/qBittorrent/wiki)** did not contain a suitable solution either.
21 - If relevant to issue/when asked, the qBittorrent preferences file, qBittorrent.log & watched_folders.json (if using "Watched Folders" feature) must be provided.
22 See **[Where does qBittorrent save its settings?](https://github.com/qbittorrent/qBittorrent/wiki/Frequently-Asked-Questions#Where_does_qBittorrent_save_its_settings)**
26 label: qBittorrent & operating system versions
28 Qt and libtorrent-rasterbar versions are required when: 1. You are using linux. 2. You are not using an official build downloaded from our website.
30 Example of preferred formatting:
31 qBittorrent: 4.3.7 x64
32 Operating system: Windows 10 Pro 21H1/2009 x64
34 libtorrent-rasterbar: 1.2.14
45 label: What is the problem?
46 description: Please add the "crash report" (if encountered) or give a clear and concise description of problem.
52 label: Steps to reproduce
53 description: Please provide reliable steps to reproduce the problem.
63 label: Additional context
64 description: Add screenshots etc. (Anything that will provide more context about the problem)
70 label: Log(s) & preferences file(s)
72 Add these files: qBittorrent preferences file, qBittorrent.log & watched_folders.json (if using "Watched Folders" feature).
73 See **[Where does qBittorrent save its settings?](https://github.com/qbittorrent/qBittorrent/wiki/Frequently-Asked-Questions#Where_does_qBittorrent_save_its_settings)**
74 #### Note: It's the user's responsibility to redact any sensitive information