chrome/browser/profiles/profile_metrics.h

   1 // Copyright (c) 2012 The Chromium Authors. All rights reserved.
   2 // Use of this source code is governed by a BSD-style license that can be
   3 // found in the LICENSE file.
   4
   5 #ifndef CHROME_BROWSER_PROFILES_PROFILE_METRICS_H_
   6 #define CHROME_BROWSER_PROFILES_PROFILE_METRICS_H_
   7
   8 #include <stddef.h>
   9 #include <string>
  10
  11 #include "base/basictypes.h"
  12 #include "base/time/time.h"
  13 #include "chrome/browser/signin/signin_header_helper.h"
  14
  15 class Profile;
  16 class ProfileManager;
  17
  18 namespace base {
  19 class FilePath;
  20 }
  21
  22 class ProfileMetrics {
  23  public:
  24   struct ProfileCounts {
  25     size_t total;
  26     size_t signedin;
  27     size_t supervised;
  28     size_t unused;
  29     size_t gaia_icon;
  30     size_t auth_errors;
  31
  32     ProfileCounts()
  33         : total(0),
  34           signedin(0),
  35           supervised(0),
  36           unused(0),
  37           gaia_icon(0),
  38           auth_errors(0) {}
  39   };
  40
  41   // Enum for counting the ways users were added.
  42   enum ProfileAdd {
  43     ADD_NEW_USER_ICON = 0,      // User adds new user from icon menu
  44     ADD_NEW_USER_MENU,          // User adds new user from menu bar
  45     ADD_NEW_USER_DIALOG,        // User adds new user from create-profile dialog
  46     ADD_NEW_USER_MANAGER,       // User adds new user from User Manager
  47     ADD_NEW_USER_LAST_DELETED,  // Auto-created after deleting last user
  48     NUM_PROFILE_ADD_METRICS
  49   };
  50
  51   enum ProfileDelete {
  52     // Delete profile from settings page.
  53     DELETE_PROFILE_SETTINGS = 0,
  54     // Delete profile from User Manager.
  55     DELETE_PROFILE_USER_MANAGER,
  56     // Show the delete profile warning in the User Manager.
  57     DELETE_PROFILE_USER_MANAGER_SHOW_WARNING,
  58     // Show the delete profile warning in the Settings page.
  59     DELETE_PROFILE_SETTINGS_SHOW_WARNING,
  60     NUM_DELETE_PROFILE_METRICS
  61   };
  62
  63   // Enum for counting the ways user profiles and menus were opened.
  64   enum ProfileOpen {
  65     NTP_AVATAR_BUBBLE = 0,    // User opens avatar menu from NTP
  66     ICON_AVATAR_BUBBLE,       // User opens the avatar menu from button
  67     SWITCH_PROFILE_ICON,      // User switches profiles from icon menu
  68     SWITCH_PROFILE_MENU,      // User switches profiles from menu bar
  69     SWITCH_PROFILE_DOCK,      // User switches profiles from dock (Mac-only)
  70     OPEN_USER_MANAGER,        // User opens the User Manager
  71     SWITCH_PROFILE_MANAGER,   // User switches profiles from the User Manager
  72     SWITCH_PROFILE_UNLOCK,    // User switches to lockd profile via User Manager
  73     SWITCH_PROFILE_GUEST,     // User switches to guest profile
  74     NUM_PROFILE_OPEN_METRICS
  75   };
  76
  77   // Enum for getting net counts for adding and deleting users.
  78   enum ProfileNetUserCounts {
  79     ADD_NEW_USER = 0,         // Total count of add new user
  80     PROFILE_DELETED,          // User deleted a profile
  81     NUM_PROFILE_NET_METRICS
  82   };
  83
  84   // Sign in is logged once the user has entered their GAIA information.
  85   // The options for sync are logged after the user has submitted the options
  86   // form. See sync_setup_handler.h.
  87   enum ProfileSync {
  88     SYNC_CUSTOMIZE = 0,       // User decided to customize sync
  89     SYNC_CHOOSE,              // User chose what to sync
  90     SYNC_ENCRYPT,             // User has chosen to encrypt all data
  91     SYNC_PASSPHRASE,          // User is using a passphrase
  92     NUM_PROFILE_SYNC_METRICS
  93   };
  94
  95   enum ProfileType {
  96     ORIGINAL = 0,             // Refers to the original/default profile
  97     SECONDARY,                // Refers to a user-created profile
  98     NUM_PROFILE_TYPE_METRICS
  99   };
 100
 101   enum ProfileGaia {
 102     GAIA_OPT_IN = 0,          // User changed to GAIA photo as avatar
 103     GAIA_OPT_OUT,             // User changed to not use GAIA photo as avatar
 104     NUM_PROFILE_GAIA_METRICS
 105   };
 106
 107   enum ProfileAuth {
 108     AUTH_UNNECESSARY,     // Profile was not locked
 109     AUTH_LOCAL,           // Profile was authenticated locally
 110     AUTH_ONLINE,          // Profile was authenticated on-line
 111     AUTH_FAILED,          // Profile failed authentication
 112     AUTH_FAILED_OFFLINE,  // Profile failed authentication and was offline
 113     NUM_PROFILE_AUTH_METRICS
 114   };
 115
 116   // Enum for tracking user interactions with the user menu and user manager.
 117   // Interactions initiated from the content area are logged into a different
 118   // histogram from those that were initiated from the avatar button.
 119   // An example of the interaction beginning in the content area is
 120   // clicking "Manage Accounts" within account selection on a Google property.
 121   enum ProfileDesktopMenu {
 122     // User opened the user menu, and clicked lock.
 123     PROFILE_DESKTOP_MENU_LOCK = 0,
 124     // User opened the user menu, and removed an account.
 125     PROFILE_DESKTOP_MENU_REMOVE_ACCT,
 126     // User opened the user menu, and started adding an account.
 127     PROFILE_DESKTOP_MENU_ADD_ACCT,
 128     // User opened the user menu, and changed the profile name.
 129     PROFILE_DESKTOP_MENU_EDIT_NAME,
 130     // User opened the user menu, and started selecting a new profile image.
 131     PROFILE_DESKTOP_MENU_EDIT_IMAGE,
 132     // User opened the user menu, and opened the user manager.
 133     PROFILE_DESKTOP_MENU_OPEN_USER_MANAGER,
 134     // User opened the user menu, and selected Go Incognito.
 135     PROFILE_DESKTOP_MENU_GO_INCOGNITO,
 136     NUM_PROFILE_DESKTOP_MENU_METRICS,
 137   };
 138
 139 #if defined(OS_ANDROID)
 140   // Enum for tracking user interactions with the account management menu
 141   // on Android.
 142   //
 143   // A Java counterpart will be generated for this enum.
 144   // GENERATED_JAVA_ENUM_PACKAGE: org.chromium.chrome.browser.profiles
 145   // GENERATED_JAVA_CLASS_NAME_OVERRIDE: ProfileAccountManagementMetrics
 146   // GENERATED_JAVA_PREFIX_TO_STRIP: PROFILE_ANDROID_ACCOUNT_MANAGEMENT_MENU_
 147   enum ProfileAndroidAccountManagementMenu {
 148     // User arrived at the Account management screen.
 149     PROFILE_ANDROID_ACCOUNT_MANAGEMENT_MENU_VIEW = 0,
 150     // User arrived at the Account management screen, and clicked Add account.
 151     PROFILE_ANDROID_ACCOUNT_MANAGEMENT_MENU_ADD_ACCOUNT = 1,
 152     // User arrived at the Account management screen, and clicked Go incognito.
 153     PROFILE_ANDROID_ACCOUNT_MANAGEMENT_MENU_GO_INCOGNITO = 2,
 154     // User arrived at the Account management screen, and clicked on primary.
 155     PROFILE_ANDROID_ACCOUNT_MANAGEMENT_MENU_CLICK_PRIMARY_ACCOUNT = 3,
 156     // User arrived at the Account management screen, and clicked on secondary.
 157     PROFILE_ANDROID_ACCOUNT_MANAGEMENT_MENU_CLICK_SECONDARY_ACCOUNT = 4,
 158     // User arrived at the Account management screen, toggled Chrome signout.
 159     PROFILE_ANDROID_ACCOUNT_MANAGEMENT_MENU_TOGGLE_SIGNOUT = 5,
 160     // User toggled Chrome signout, and clicked Signout.
 161     PROFILE_ANDROID_ACCOUNT_MANAGEMENT_MENU_SIGNOUT_SIGNOUT = 6,
 162     // User toggled Chrome signout, and clicked Cancel.
 163     PROFILE_ANDROID_ACCOUNT_MANAGEMENT_MENU_SIGNOUT_CANCEL = 7,
 164     // User arrived at the android Account management screen directly from some
 165     // Gaia requests.
 166     PROFILE_ANDROID_ACCOUNT_MANAGEMENT_MENU_DIRECT_ADD_ACCOUNT = 8,
 167     NUM_PROFILE_ANDROID_ACCOUNT_MANAGEMENT_MENU_METRICS,
 168   };
 169 #endif  // defined(OS_ANDROID)
 170
 171   // Enum for tracking user interactions with the 'Not You?' bubble that users
 172   // can navigate to from the Upgrade bubble after upgrade.
 173   enum ProfileNewAvatarMenuNotYou {
 174     // User views the 'Not You?' bubble.
 175     PROFILE_AVATAR_MENU_NOT_YOU_VIEW = 0,
 176     // User selects back from within the 'Not You?' bubble.
 177     PROFILE_AVATAR_MENU_NOT_YOU_BACK,
 178     // User adds a person from within the 'Not You?' bubble.
 179     PROFILE_AVATAR_MENU_NOT_YOU_ADD_PERSON,
 180     // User chooses to disconnect (sign out) from within the 'Not You?' bubble.
 181     PROFILE_AVATAR_MENU_NOT_YOU_DISCONNECT,
 182     NUM_PROFILE_AVATAR_MENU_NOT_YOU_METRICS,
 183   };
 184
 185   // Enum for tracking user interactions with the signin bubble that appears
 186   // in the New Avatar Menu after using the Inline Signin flow.
 187   enum ProfileNewAvatarMenuSignin {
 188     // User viewed the signin bubble after successfully using the inline signin.
 189     PROFILE_AVATAR_MENU_SIGNIN_VIEW = 0,
 190     // User selected ok to dismiss the signin bubble.
 191     PROFILE_AVATAR_MENU_SIGNIN_OK,
 192     // User opened the settings from the signin bubble.
 193     PROFILE_AVATAR_MENU_SIGNIN_SETTINGS,
 194     NUM_PROFILE_AVATAR_MENU_SIGNIN_METRICS,
 195   };
 196
 197   // Enum for tracking user interactions with the bubble that appears for all
 198   // users in the new avatar menu after upgrading.
 199   enum ProfileNewAvatarMenuUpgrade {
 200     // User views the upgrade bubble.
 201     PROFILE_AVATAR_MENU_UPGRADE_VIEW = 0,
 202     // User dismissed the upgrade bubble.
 203     PROFILE_AVATAR_MENU_UPGRADE_DISMISS,
 204     // User selects 'What's New' in the upgrade bubble.
 205     PROFILE_AVATAR_MENU_UPGRADE_WHATS_NEW,
 206     // User selects 'Not You?' in the upgrade bubble.
 207     PROFILE_AVATAR_MENU_UPGRADE_NOT_YOU,
 208     NUM_PROFILE_AVATAR_MENU_UPGRADE_METRICS,
 209   };
 210
 211   static void UpdateReportedProfilesStatistics(ProfileManager* manager);
 212   // Count and return summary information about the profiles currently in the
 213   // |manager|. This information is returned in the output variable |counts|.
 214   static bool CountProfileInformation(ProfileManager* manager,
 215                                       ProfileCounts* counts);
 216
 217   static void LogNumberOfProfileSwitches();
 218 #if defined(OS_WIN) || defined(OS_MACOSX)
 219   // Update OS level tracking of profile counts.
 220   static void UpdateReportedOSProfileStatistics(size_t active, size_t signedin);
 221 #endif
 222
 223   static void LogNumberOfProfiles(ProfileManager* manager);
 224   static void LogProfileAddNewUser(ProfileAdd metric);
 225   static void LogProfileAvatarSelection(size_t icon_index);
 226   static void LogProfileDeleteUser(ProfileDelete metric);
 227   static void LogProfileOpenMethod(ProfileOpen metric);
 228   static void LogProfileSwitch(ProfileOpen metric,
 229                                ProfileManager* manager,
 230                                const base::FilePath& profile_path);
 231   static void LogProfileSwitchGaia(ProfileGaia metric);
 232   static void LogProfileSyncInfo(ProfileSync metric);
 233   static void LogProfileAuthResult(ProfileAuth metric);
 234   static void LogProfileDesktopMenu(ProfileDesktopMenu metric,
 235                                     signin::GAIAServiceType gaia_service);
 236   static void LogProfileDelete(bool profile_was_signed_in);
 237   static void LogProfileNewAvatarMenuNotYou(ProfileNewAvatarMenuNotYou metric);
 238   static void LogProfileNewAvatarMenuSignin(ProfileNewAvatarMenuSignin metric);
 239   static void LogProfileNewAvatarMenuUpgrade(
 240       ProfileNewAvatarMenuUpgrade metric);
 241   static void LogTimeToOpenUserManager(const base::TimeDelta& time_to_open);
 242
 243 #if defined(OS_ANDROID)
 244   static void LogProfileAndroidAccountManagementMenu(
 245       ProfileAndroidAccountManagementMenu metric,
 246       signin::GAIAServiceType gaia_service);
 247 #endif  // defined(OS_ANDROID)
 248
 249   // These functions should only be called on the UI thread because they hook
 250   // into g_browser_process through a helper function.
 251   static void LogProfileLaunch(Profile* profile);
 252   static void LogProfileSyncSignIn(const base::FilePath& profile_path);
 253   static void LogProfileUpdate(const base::FilePath& profile_path);
 254 };
 255
 256
 257 #endif  // CHROME_BROWSER_PROFILES_PROFILE_METRICS_H_